Frequently Asked Questions

Edumin is a Zimbabwean educational platform that connects students, teachers, parents, university students, and lecturers. It provides tools for lessons, quizzes, assignments, progress tracking, and more — accessible via web and Android app.

Click 'Get Started' on any page, choose your role (Student, Teacher, Parent, University Student, or Lecturer), fill in your details, and submit. Your account is created instantly.

New students and university students receive a 7-day free trial with access to all premium features. After the trial, a subscription is required. Teachers, parents, and lecturers have their own access tiers.

Edumin works on any modern web browser. There is also a dedicated Android app available for download from our website for the full mobile experience.

Go to the login page and click 'Forgot password?'. Enter your registered email address and we'll send you a password reset link. Check your spam folder if you don't see the email within a few minutes.

You can update your profile information from your account settings after logging in. For email changes, please contact our support team at support@edumin.co.zw.

Account suspensions are issued for violations of our Terms of Service. Contact us at support@edumin.co.zw with your account details and we'll review your case.

Each account is tied to a single role. If you need access as both a teacher and a parent, for example, you would need two separate accounts with different email addresses.

From your Student Dashboard, go to 'Lessons' and browse available subjects. Click 'Request to Join' on any lesson — your teacher will receive the request and can approve it.

Assigned quizzes appear in the 'Quizzes' section of your dashboard. Click on a quiz to start it. Your results and score will be available once you submit.

Your progress is tracked automatically. Go to 'Progress' in your dashboard to see your performance across subjects, assignment scores, and quiz results.

You will be prompted to subscribe to continue accessing premium features. You can view subscription plans from your dashboard under 'Subscription'.

After logging into your Parent Dashboard, go to 'Link Child' and enter your child's student ID or registered email. Your child will receive a request to approve the link.

Once linked, you can view your child's progress, quiz results, assignment submissions, and enrolled lessons in real time.

Yes. You can link multiple children to a single parent account. Each child manages their own approval of the parent link request.

From the Teacher Dashboard, go to 'Lessons' and click 'Create Lesson'. Fill in the subject, level, grade, and lesson content, then publish it to make it available to students.

Go to 'Quizzes' in your Teacher Dashboard and click 'Create Quiz'. Add your questions, set a time limit if desired, then assign it to one or more of your classes.

Enrolment requests appear in the 'Enrollments' section of your Teacher Dashboard. You can approve or decline each request individually.

Yes. You can upload PDFs, documents, and other resources from the 'Resources' section of your dashboard and attach them to specific lessons.

We accept payments via EcoCash, OneMoney, and bank transfers. Additional payment methods may be available — check the subscription page for the latest options.

You can cancel your subscription at any time from your account settings under 'Subscription'. Cancellation takes effect at the end of your current billing period.

Subscription fees are generally non-refundable unless stated otherwise. If you believe there has been a billing error, please contact support@edumin.co.zw.

Yes. We send a reminder email before your subscription renewal date so you can manage or cancel your plan if needed.